What is it?
Hospitality Action is an Employee Assistance Programme, A separate organisation that provides confidential resources and helplines for employees and will offer legal, financial and personal support for all everyone (including seasonals) and their immediate families. As well as the helpline, there will also be online well-being tools, and for those who need it, up to 6 sessions of counselling per employee each year.
Is it confidential?
Yes! Hospitality Action is a completely separate provider. It is common for businesses across a range of sectors to introduce Employee Assistance Programmes. This allows all employees to have a safe and well-resourced outlet, outside of Park Holidays
Who's covered?
As an employee at Park Holidays or Park Leisure, you and your family are able to use hospitality action.
All immediate family members are able to access the same resources as you.
Visit https://hospitalityaction.well-online.co.uk/.
Your login details have been provided in your New Starter Pack.
How do I access it?
EAP Assistant Line
0808 802 2111
Take your very own support service everywhere you go with the new app and online platform. Register now to access hours of well-being content and improve your fitness, nutrition and mental health.
You can also use the app and portal to reach out for support from our adviceline team who are all trained counsellors. Click here to view our handy print-out.
1. Go to: hospitalityaction.spectrum.life
2. Enter your access code: HAWellbeing
3. Make sure to download the Mobile App by searching for ‘Spectrum.Life’
"We’re here for the chefs, waiters, housekeepers and managers. We’re here for the concierges, receptionists and kitchen porters. And we’re here for every sommelier, bartender, catering assistant and cook across the UK. Whether you work in hotels, restaurants, pubs, bars or cafés, schools, hospitals or event venues, we’re here to give you the help, advice and support you need whenever times get tough. Whatever challenge you face - from physical illness or mental health issues to financial difficulty, family problems to addiction - Hospitality Action is here to get you back on your feet again. And when it’s no longer possible to work, we can help you prepare for the next phase of your life."
get in touch
assistance@hospitalityaction.org.uk
Call on 0808 802 2111 or visit
www.hospitalityaction.well-online.co.uk
work life
We all know that healthy employees are likely to get more done, but research is now increasingly proving the link between physical and emotional wellbeing, engagement at work and productivity. Put simply, the healthier you are, the better choices you will make, the more able you will be to bring your best self to work. And that’s good for employees and managers alike.
home life
We all fulfill many different roles. Whether we’re a spouse, a parent, a sibling, or just someone’s child, our home lives gather together a number of complementary and sometimes competing emotional attachments and practical responsibilities. It’s not always easy, but with the right kind of support and guidance, home life can be one of our most rewarding and nourishing resources.
mind and body
Studies on human resilience tell us that our physical capacities are deeply intertwined with our emotional states. So while a healthy diet and plenty of exercise are necessary for good mental health, we need to feel relatively well to be able to really practice sound physical self care. The conclusion then, is that we have to work on both sides of the mind/body divide if we are to feel truly healthy and relaxed.